AE

Passion   Fuels   Purpose!  

Biography

I have vast experience providing customer service via email and live chat. In addition to my current position, I work on projects involving social media marketing, email marketing, and lead generation. I committed to studying web programming every evening after work beginning in early 2021, with an emphasis on React, PHP Laravel, MySQL, and Bootstrap CSS. In May 2022, I joined in Bootcamp to further my understanding of web development. As a final capstone, I created the full-stack e-commerce website Ronin Scooter PH, which helped me graduate as one of the Bootcamp's top students.

I studied a variety of technologies after graduating from Bootcamp and started working on personal projects using Ruby on Rails, NodeJS, Express JS, NextJS, PostgreSQL, Mongo DB, and React Native. I also joined the #100DaysOfCode twitter community to stay inspired and track my development.

aestopace
1+

years of experience

Skills

Web
ReactJS
CSS
Javascript
Tailwind CSS
NextJS
Laravel
HTML
Bootstrap
MySQL
Elixir

Experience

  • Junior Software Developer @Blackfort PH

    November 2022 - present | Remote

    Worked on frontend with React/Angular & JavaScript/TypeScript and backend with Apigee, SharePoint and MySQL. Did API demo to explain the functionality, usage, and benefits of created API with Newman tests under Postman. Migrate sharepoint endpoints to use MSQL DB. Collaborated with senior developers to gather requirements, design application architecture, and implement new features and improvements. Helped with organizational task such as moderating our weekly Dev meeting.

  • Email Support Representative @TaskUs

    July 2016 - August 2022 | Philippines

    Collaborated with clients on the most recent issues, product improvements, and problem escalation as needed. Managed user accounts and technical concerns in-game such as networking, hardware, and basic software.

  • Technical Support Representative @iOPEX Technologies

    June 2015 - July 2016 | Philippines

    Assisted customers with managing and creating their e-commerce websites through chat and emails. Provided high-quality customer assistance by having a thorough understanding of the product line while managing all parts of client case submissions until resolution.

Education

  • Bachelor Of Science In Computer Science

    2010 - 2015 | Laguna University

    Contributed to the development of the thesis project "LaCuisInA: Laguna Cuisines in Android" application and website utilizing Bootstrap for web design and Eclipse for Android programming. Served as one of the Programming Group Interns from 2012-2013, designing and managing the Department of Computer Science Website at Laguna University using WordPress.